Privacy policy

LAST UPDATE: October 2, 2023

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was created using the Privacy Policy Generator.

Interpretation and definitions

Interpretation

Words whose first letter is capitalized have meanings defined in the following conditions. The following definitions have the same meaning whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created to allow you to access our service or parts of our service.
  • The Company (referred to either as "the Company", "We", "Us" or "Our" in this Agreement) refers to Family Moments or Moments Famille.
  • Cookies are small files that are placed on your computer, mobile device or other device by a website, containing details of your browsing history on that website among its many uses.
  • Country refers to : Quebec, Canada
  • Device means any device that can access the Service such as a computer, cell phone or digital tablet.
  • Personal data is any information that relates to an identified or identifiable individual.
  • Service refers to the website.
  • Service Provider refers to any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service or assist the Company in analyzing how the Service is used.
  • Usage data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • The website refers to Family Moments, accessible from https://familymoments.ca.

Collection and use of your personal data

Types of data collected

Personal data

When using our service, we may ask you to provide certain personally identifiable information that may be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • E-mail address
  • First and last name
  • Usage data

Usage data

Usage Data is collected automatically when you use the Service.

Usage Data may include information such as your device's Internet Protocol address (for example, IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you are using, the unique identifier of your mobile device, the IP address of your mobile device, your operating system, the type of mobile Internet browser you are using, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on Our Service and store certain information. The tracking technologies used are beacons and scripts to collect and track information and to improve and analyze Our Service. The technologies we use may include:

  • Cookies or browser cookies. A cookie is a small file placed on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of our service. Unless you have adjusted your browser settings to refuse cookies, our service may use cookies.
  • Flash cookies. Some features of our Service may use locally stored objects (or Flash cookies) to collect and store information about Your preferences or Your activity on our Service. Flash cookies are not managed by the same browser settings used for browser cookies. For more information on how you can delete Flash cookies, please read "Where can I change settings to disable or delete local shared objects?" available here).
  • Web beacons. Certain sections of our Service and our e-mails may contain small electronic files called Web beacons (also known as clear gifs, single-pixel gifs and web beacons) that allow the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, to record the popularity of a certain section and to verify system and server integrity).

Cookies can be either "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you log out, while session cookies are deleted as soon as you close your web browser. You can find out more about cookies here: Cookies by TermsFeed Generator.

We use both session cookies and persistent cookies for the purposes described below:

  • Necessary / essential cookies
    Type : Session cookies
    Administered by : Us
    Purpose: These Cookies are essential to provide You with the services available on the Website and to enable You to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide these services to you.
  • Cookies Policy / Notice Acceptance Cookies
    Type : Persistent cookies
    Administered by : Us
    Purpose: These cookies identify whether users have accepted the use of cookies on the website.
  • Functionality Cookies
    Type: Persistent cookies
    Administered by: Us
    Purpose: These cookies enable us to remember the choices you make when using the website, such as remembering your login information or language preference. The purpose of these Cookies is to offer You a more personal experience and to avoid You having to re-enter your preferences each time You use the Site.

Use of your personal data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the use of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide may give You access to various features of the Service that are available to You as a registered user.
  • For the performance of a contract: the preparation, compliance and performance of the contract for the purchase of the products, items or services You have purchased or any other contract with Us via the Service.
  • To contact You: To contact You by e-mail, telephone, SMS or other equivalent forms of electronic communication, such as push notifications from a mobile application regarding updates or informational communications relating to contracted features, products or services, including security updates, where necessary or reasonable for their implementation.
  • To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or requested, unless you have chosen not to receive such information.
  • To manage Your requests: To assist and manage Your requests to Us.
  • For business transfers: we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of all or a portion of our assets, whether as part of a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which the personal data we hold about users of our services is one of the transferred assets.
  • Other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.

We may share your personal information in the following situations:

  • With service providers: we may share your personal information with service providers to offer the complete services, monitor and analyze the use of our service.
    • Including:
      • Mailerlite to send you emails and digital products if you register and submit your email and first name (out of Quebec)
      • Dubsado to offer you direct services if you purchase one from us or submit to be a guest on our podcast (out of Quebec)
      • Thrive Cart to give you access to our course, workshop or other service that require to log into a course platform, including your email, name, and other coordinates you used to register (out of Quebec)
  • For business transfers: we may share or transfer your personal information as part of, or during the negotiation of, any merger, sale of company assets, financing or acquisition of all or part of our business to another company.
  • With affiliates: We may share your information with our affiliates, in which case we will require such affiliates to comply with this Privacy Policy. Affiliates include Our parent company and any other subsidiary, joint venture partner or other company that We control or that is under common control with Us.
  • With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
  • With other users: when you share personal information or otherwise interact in public areas with other users, this information may be viewed by all users and may be publicly disclosed to others.
  • With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of your personal data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except where such data is used to enhance security or improve the functionality of our service, or where we are legally required to retain such data for longer periods.

Transfer of your personal data

Your information, including personal data, is processed at the company's operating offices and at any other location where the parties involved in the processing are located. This means that such information may be transferred to and stored on computers located outside Your state, province, country or other governmental jurisdiction where data protection laws may differ from those of Your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your personal data will take place to any organization or country unless adequate controls are in place, including the security of Your data and other personal information.

Disclosure of your personal data

Sales operations

If the Company is involved in a merger, acquisition or sale of assets, Your Personal Data may be transferred. We will inform you before Your Personal Data is transferred and is subject to a different privacy policy.

Law enforcement

In certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests from public authorities (for example, a court or government agency).

Other legal requirements

The Company may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in relation to the Service
  • Protect the personal safety of Service Users or the public
  • Protect yourself against legal liability

Security of your personal data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children's privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you know that your child has provided us with personal data, please Contact Us. If we learn that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to delete that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires parental consent, we may require your parental consent before collecting and using that information.

Links to other websites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of each site you visit.

We have no control and assume no responsibility for the content, privacy policies or practices of any third-party site or service.


Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to periodically review this Privacy Policy for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this privacy policy, you can contact us:

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